Frequently Asked Questions
Everything you need to know about the Hedonist experience.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund may be subject to a small processing fee.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or following the specific 'Fit Note' provided in the product description.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible 'buy now, pay later' options via Klarna and Afterpay.
Are your materials ethically sourced?
At Hedonist, quality and ethics go hand-in-hand. We partner exclusively with manufacturers who adhere to fair labor practices and utilize premium, sustainable fabrics whenever possible.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.